Question 1

How to Segment Post Delivery

Accepted Answer

Post Segmentation is a great way to target the right users.

For example, you have a SaaS with two plans: Standard and Pro, but you want delivery a Message only for users subscribed on Pro Plan.

Post Segmentation is the right tool to do it, see how to do it:

Create New Post New Changelog

Enable Post Segment

Roles

Roles are fields to filter users, roles with icon "A" are custom fields sent by you with JavaScript SDK.

Pick a role

Select condition and write your Plan

Publish Post

Important notes

Widget: The posts with segmentation will be delivered only for users with the correct segment. If the user is anonymous (without identification by javascript SDK) the posts with segmentation not will be shown.

Portal: If the user is navigating anonymous (without login) the posts with segmentation not will be shown.

If you still have questions, please contact us by chat.

Question 2

How to set up a Custom Domain for your Portal

Accepted Answer

Changelogfy allows you to use a custom domain on your changelog page.

To use the custom domain on your page, the first step is to access Portal Settings from the Changelogfy admin panel and set a custom domain.

After setting the domain for your Changelog page, the next step is to create a CNAME record pointing to custom.changelogfy.com, as in the example below:

Cloudflare:

If you use Cloudflare, you need to disable proxy:

SSL Certificate

We create SSL certificates automatically for custom domains. Just create the CNAME record and we'll do the rest.

If you still have questions, please contact us by chat.

Question 3

How setup In-App Widget language interface

Accepted Answer

Currently, you can translate the interface to:

English (Default)
French
German
Italian
Portuguese (BR)
Russian
Spanish
Turkish
Danish

if your language is not listed above, please contact us.

Let's go select language interface

Click in your avatar on the sidebar
Click in Settings
In the settings menu, click on Project Settings
Select Project Language
Click on the button Update Project

If you still have questions, please contact us by chat.

Question 4

How disable the Changelog

Accepted Answer

Through our product Changelog tool, you can share with your customers or team what the latest updates to your product or service have been.

It's a great way to keep your users up to date and more engaged.

But sometimes you need to disable it for some reason.

To disable Product Changelog, first click on "Cog Icon"

Click on Changelog Settings

Click on toggle, disable and click on Update Project

Done, the Product Changelog is disabled.

If you still have questions, please contact us by chat.****

Question 5

How setup Portal language interface

Accepted Answer

Currently, you can translate the interface to:

English (Default)
French
German
Italian
Portuguese (BR)
Russian
Spanish
Turkish
Danish

if your language is not listed above, please contact us.

Let's go select language interface

Click in your avatar on the sidebar
Click in Settings
In the settings menu, click on Project Settings
Select Project Language
Click on the button Update Project

If you still have questions, please contact us by chat.

Question 6

How to enable beta access

Accepted Answer

If you want receive some updates before the general public, you can enable it with Beta Access.

To enable beta access, do it:

On the sidebar, click on Settings

On Settings Sidebar, click on Project

Toggle switch to On

Click on the button Update Project.

If you still have questions, please contact us by chat.

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